PRIVACY POLICY

Effective Date: December 10, 2025

This Privacy Policy describes how Natalie Featherston Art (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from  www.nataliefeatherston.com (the “Site”) or interact with our services.


1. Information We Collect

We collect information from you in two main ways: through direct interactions (like forms and purchases) and automatically through website technologies.

A. Information You Provide to Us

When you interact with the Site, you may voluntarily provide us with the following personal information:

  • Contact Form Data: When you use our contact form to inquire about artwork or request general information, we collect your:

    • Name
    • Email Address
  • Mailing List Subscription Data: If you sign up for our newsletter or promotions, we collect your:
    • Email Address
  • E-commerce/Purchase Data (via WooCommerce): When you purchase artwork, we collect the necessary information to process your order, including:
    • Billing and Shipping Name and Address
    • Email Address
    • Telephone Number
    • Payment information (though payment processing is handled securely by third-party processors, we do not store full credit card details).

B. Information Collected Automatically

When you access the Site, we may automatically collect certain information about your device and interaction with the Site (“Usage Data”), such as:

  • IP address
  • Browser type
  • Referring pages
  • Pages viewed and the time spent on those pages

2. How We Use Your Information

We use the information we collect for several key purposes related to operating the website, selling art, and communicating with you.

Communication

We use the data you provide (such as your name and email from the contact form) to respond to your inquiries, provide customer support, and manage your account interactions with us.

Marketing

If you subscribe to our mailing list, we use your email address to send you periodic newsletters, updates on new artworks, details about exhibitions, and promotional offers. This is managed through our Mailchimp integration.

Order Processing

When you purchase artwork, we utilize the collected e-commerce data—including your name, address, and contact details—to fulfill and manage your orders, process the necessary payments, and arrange for the secure shipping and delivery of the purchased artwork through WooCommerce.

Improvement and Security

We use the automatically collected Usage Data to analyze how users interact with our Site and services. This analysis helps us continuously improve the design, content, and overall user experience of the website. Additionally, we use this information to detect and prevent fraud and other illegal activities, ensuring we comply with all applicable legal obligations.


3. How We Share Your Information

We do not sell your personal information. We only share your information with trusted third parties necessary for the operation of the Site and services:

  • Service Providers: We share your information with third-party vendors who perform services on our behalf, such as:
    • WooCommerce: Used for all e-commerce transactions, order fulfillment, and managing purchase history.
    • Mailchimp: Used to manage our email subscriber list and distribute newsletters and promotional materials.
    • Payment Processors (e.g., Stripe/PayPal): Used to securely process payments for orders.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).


4. Mailchimp Integration & Your Choices

We use Mailchimp to manage our newsletter subscriptions. When you opt-in to our mailing list, your email address is transferred to and stored securely by Mailchimp.

  • Opt-out: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link provided in the footer of every email we send you. You may still receive non-marketing communications related to any orders you place (e.g., order confirmations).


5. Contact Information

If you have questions about this Privacy Policy or wish to exercise any of your rights regarding your personal data, please contact:


6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the “Effective Date” at the top.

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We respect your privacy and honestly don’t have the tech skills to share your info.